What is a Custom Ceramics Order ?
I mainly create animal sculptures, they can be meant as plant guardians, desktop decor or porcelain jewelry. Depending on your request, the prices and delivery time vary.
Custom order timeline
Ceramics Commissions Timeline
The custom ceramic animals are slowly made. It can take from 6 to 12 weeks to make a piece, plus delivery time.
I cannot guarantee a shipping or delivery date, so if you plan on gifting a ceramics in a month or so, a custom order will not probably get to you on time. This is a long process. If you’re in a hurry, check out what’s already in store ^^
Colors and style
My work is not realistic. It’s cute, minimalistic and simple, I focus on shapes and colors. Therefore, I will not be making realistic dog or cat portraits. I can convey my idea of your pet and, with luck, their personality.
Check out the custom orders from the past.
Ceramics colors can be tricky, I work with a lot of premade colors, I cannot make your grey, blue or green exactly. I can pick the closest shade, don’t expect pantone perfect ^^
Ceramics Commission Samples
In this article, I documented the whole process of a custom ceramics commission, made a few months back.
The prices are set depending on the time and complexity of the pieces. Here’s an estimate for a few animals I already made. When I agree on taking your commission, I will give you a price tag for your specific order.
|Animal||Simple||Gold, White Gold, Pearl|
|Dog, Cat||CAD $150/ € 95 / US $115||CAD $175 / € 110 / US $135|
|Hamster, Rat, Ferret, Bunny||CAD $120 / € 75 / US $95||CAD $150 / € 90 / US $117|
|Horse, Cow, Deer||CAD $ 190 / € 120 / US $148||CAD $215 / € 140 / US $170|
|Pendant 1 animal||CAD $140/ € 90 / US $110||CAD $175 / € 110 / US $135|
|Packaging, Shipping depending on destination, from :||CAD $12 / €8 / US $9||(tracking) CAD $29 / €19 / US $23|
|Custom Fees and Taxes (VAT, etc)||Depending on your country||You might have to pay at reception|
Ceramics Commissions Process
Please, send your commissions inquiries only when the commission process opens. You can subscribe to the newsletter to get all the information about when I open and close commissions.
1 – Contact
When the commissions are open, you can send me an e-mail. I’ll need a name, e-mail address and quick description of your project. Please add details and pictures (link to instagram account, dropbox folders, etc.), they’ll help. I’ll answer within a few days with an estimated cost and a rough schedule. You will have to agree on the terms before I proceed with the commission. If I do not accept your commission, I’ll send you an e-mail with a reason.
2 – Sculpting and painting
Once we agree on the terms, I’ll sculpt, paint and get your ceramic friend through its first firing. Pictures might be sent along the process as I love to document my work. If your custom order is meant to be a surprise or if you don’t want it documented on my social media, please mention it in your contact email.
3 – Payment and shipping
When the piece is finished, I’ll make a custom product page for you on the website. You will be able to go through with your order and pay at that time. I usually don’t take payments beforehand. But, depending on the project, I might ask for a non-refundable reservation fee. Failing to order the piece within 10 days of listing will result in the customer to lose the fee, the piece will then be listed for anyone to buy.
Once everything’s in order, I’ll proceed with the shipping ! Your order is always carefully wrapped in paper – I try and avoid all plastics. Several shipping options are available, please consider tracking. Untracked shipping is not insured in any way. Should your piece be broken during transport, I will replace it.
Please be aware that you might have to pay custom fees, VAT and taxes upon reception. This is mainly for countries outside of Canada. The EU, UK, and other countries are charging their own import taxes.
I am required to declare the commercial value of the pieces shipped and will not declare a lower shipment value for any reason.
What if I don’t like my piece ?
Well, if you do not like your piece, I’ll be very sorry. I’m usually quite confident with a subject when I agree to take on a custom order. But it’s art so you never know ! So far, it happened once that a customer did not like their piece on 100+ custom orders. If I don’t manage to go through with a piece, I’ll try again. It’s possible I make 2 or 3 versions of an order and sell the pieces left after you pick your favorite.
If it’s something I did wrong, forgot or made a mistake about, and I agree with you, I will redo the piece at no extra cost, just extra time.
If I think I fulfilled my part of the contract, I will put the piece in the shop. You will be able to purchase it if you change your mind, or someone else will. No hard feelings here !