Frequently Asked Questions about Custom Ceramics Orders
Can I request this piece that sold out ?
Yes ! Absolutely ! If you’d like an opossum bowl and they’re sold out while commissions open, I’ll be very happy to oblige. Same goes for all of the past items, I can redo an old pendant that you liked, a figurine or anything that sold out.
Can you gift wrap my custom ceramics order ?
If your order is a figurine or a pendant, it comes in a ready to gift cute little box with a little original doodle on it. You can request a gift wrapping on tableware boxes and I will do my very best.
I can also add a little handwritten note to your package.
Can I order several pieces ?
Yes, as many as you can fit in your shopping basket !
Do you ship overseas ?
I ship worldwide ! Yay !
What if I don’t like what you made ?
If you know my work, this is usually not an issue. My style is reliable enough that if you’ve seen a few pieces you will have a good idea of what to expect from a commissioned piece.
However, this is all subjective and we’re human. Two things may happen. If you don’t like your piece because something went wrong, and I agree with you, I can redo it. In that case I will usually let you know that something is amiss and ask if a redo is ok with you. Sometimes I see a detail that I don’t like, but you will not see it that way and the order can go through.
Once in a blue moon, someone doesn’t like their piece and abandons it although it’s perfectly fine according to my standards. In that case, I will keep the reservation fee and leave you be. The piece will either be sold, or given away as I see fit depending on its nature.
If a custom order is not paid in full after 45 days from the custom listing e-mail, I’ll consider the piece abandoned and the reservation fee will be lost, the order will be cancelled. The piece will then be disposed of as I see fit.
Do you do Custom Pottery Wholesale ?
No, I only do handmade, wheel thrown pieces. The maximum amount of identical pieces would be around 10-20, and the discount would probably be around 10% maximum for a simple repeatable design. Other than that, it takes me the same amount of time per piece making 1 bowl or making 10. Except I’ll be bored by the 8th bowl and probably will take longer while my brain handles the hassle. So no, no wholesale !
More questions ? Let’s head to the General FAQ.